Privacy Policy

Effective date: January 1, 2026

1. Overview

Crispglade Atelier (“we”, “our”, “us”) is committed to handling your information responsibly. This policy explains what we collect, why, and how you can exercise your choices.

2. Information we collect

  • Account and contact details (name, email, phone).
  • Transaction and enrollment records for classes and services.
  • Technical data (IP address, device/browser info, approximate location) for security and analytics.
  • Communications you send us (support inquiries, feedback, portfolio links).
  • Cookies and similar technologies to remember preferences (theme, cookie consent, saved filters).

3. How we use information

  • To provide and improve classes, enrollment, and customer support.
  • To personalize content (saved catalog views, fallows, theme).
  • To send transactional messages and respond to inquiries.
  • To maintain security, prevent abuse, and meet legal obligations.

4. Sharing

We do not sell personal information. We may share limited data with service providers who support payment processing, email delivery, analytics, and compliance. These partners are bound by contractual confidentiality and security obligations.

5. Cookies and preferences

We use necessary cookies to operate the site and optional preferences (e.g., theme). You can manage consent in the cookie banner and through your browser settings.

6. Data retention

We store records as long as needed to provide services, comply with legal requirements, and resolve disputes. When data is no longer required, we delete or anonymize it.

7. Security

We apply industry-standard safeguards, access controls, and encryption-in-transit. No method is perfectly secure; we encourage strong passwords and careful handling of credentials.

8. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing. To exercise rights, write to [email protected].

9. Children

Our classes are designed for adults and teens (13+). We do not knowingly collect data from children under 13.

10. International transfers

Where data crosses borders, we employ appropriate transfer mechanisms and safeguards aligned with applicable laws.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with a new effective date.